Professional Food Safety Solutions

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Privacy Policy

Effective Date: January 1, 2024

FoodFocusPro is committed to protecting your privacy and personal information. This policy explains how we collect, use, and protect your data.

Information We Collect

• Contact information (name, email, phone number)
• Company information for service delivery
• Website usage data through cookies and analytics
• Communication records for service improvement

How We Use Your Information

• Provide requested food safety consulting services
• Respond to inquiries and support requests
• Send service updates and industry insights
• Improve our services and website functionality

Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of communications at any time. Contact us at [email protected] to exercise these rights.

Contact Information

For privacy-related questions, contact our Data Protection Officer at [email protected] or call +1 (212) 555-7823.

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Terms of Service

Effective Date: January 1, 2024

1. Services Provided

FoodFocusPro provides professional food safety consulting, HACCP implementation, training services, and quality management system development for food industry clients.

2. Professional Standards

All services are provided by certified food safety professionals in accordance with FDA, USDA, and applicable local regulations. We maintain professional liability insurance and adhere to industry best practices.

3. Client Responsibilities

Clients must provide accurate information, implement recommended procedures, and maintain staff training records. Compliance with food safety regulations remains the client's ultimate responsibility.

4. Liability and Warranties

While we strive for excellence, food safety consulting services are provided "as is." Our liability is limited to the fees paid for services. We maintain professional liability insurance for additional protection.

5. Confidentiality

We maintain strict confidentiality regarding client operations, procedures, and proprietary information. Non-disclosure agreements are available upon request.

6. Termination

Either party may terminate services with 30 days written notice. Completed work will be billed pro-rata, and all client materials will be returned.

For questions about these terms, contact us at [email protected] or +1 (212) 555-7823.

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GDPR Compliance

FoodFocusPro is committed to full compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of all individuals.

Lawful Basis for Processing

We process personal data based on:

• Consent: You have given clear consent for specific processing purposes
• Contract: Processing is necessary for service delivery
• Legitimate Interest: For business operations and service improvement

Your GDPR Rights

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer data to another service
• Right to Object: Object to processing based on legitimate interests

Data Processing Records

We maintain detailed records of all data processing activities, including purpose, categories of data, recipients, and retention periods.

Data Protection Officer

Contact our Data Protection Officer for GDPR-related inquiries:

Email: [email protected]
Phone: +1 (212) 555-7823

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data in accordance with GDPR requirements.

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Cookie Policy

This policy explains how FoodFocusPro uses cookies and similar technologies on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how you use our site.

Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality
• Analytics Cookies: Help us understand website usage and improve performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant content (with your consent)

Managing Cookie Preferences

You can control cookie settings through:

• Our cookie consent banner (when first visiting)
• Browser settings to block or delete cookies
• Third-party opt-out tools for analytics cookies

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until expiration or manual deletion. Most of our cookies expire within 1-2 years.

Third-Party Cookies

We may use third-party services (analytics, social media) that set their own cookies. Please review their privacy policies for more information.

Questions about our cookie policy? Contact us at [email protected]

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DMCA Policy

FoodFocusPro respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe content on our website infringes your copyright, please provide our Designated Agent with:

• Your physical or electronic signature
• Description of the copyrighted work you claim has been infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement that information is accurate and you're authorized to act

Designated DMCA Agent

FoodFocusPro DMCA Agent
425 Park Avenue, Suite 1204
New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-7823

Counter-Notice Procedure

If you believe your content was removed by mistake, you may submit a counter-notice including:

• Your signature and contact information
• Description of removed material and its location
• Statement of good faith belief that removal was due to mistake
• Consent to federal court jurisdiction

Repeat Infringer Policy

We may terminate access for users who repeatedly infringe copyrights. We maintain records of infringement claims for enforcement purposes.

Response Time

We aim to respond to valid DMCA notices within 24-48 hours during business days. Complex cases may require additional time for proper review.